Sent my body shaper back within the 30 days of purchase to exchange and company said never received it. I don't believe this for one moment, they charged my card and the item was sent back, although it was sent via USPS and it was never returned to me undeliverable.
You can't trust anyone now adays! I called the service where I mailed the package for return and they said they can't track the item due to it being sent via postal mail. What happens to all fo the mail that never gets to its destinantion.....or so they say!
Pretty easy way to make money and not deliver the product.